Legal

Privacy Policy

Last updated July 2026

True-Doctor is a public health verification registry. This policy explains what is shown publicly, what we record to keep the service safe, and how to raise a concern.

What is shown publicly

A verification result shows only professional information needed to confirm a provider or product:

• Name and category (for example, doctor, nurse, pharmacy or medicine)
• Current status, regulator and licence or registration number
• Photo and general location or area of practice

What is never shown

We do not publish sensitive personal details. Verification results never include:

• National ID numbers
• Date of birth
• Home address
• Raw uploaded documents or certificates

Verification logs

To protect the registry from abuse, we keep limited technical logs of verification lookups — such as the code checked, the time, and the requesting IP address. These logs are used only for anti-fraud, security and service reliability, and are not part of any public result.

Raising a data concern

If you believe information about you is inaccurate, or you have a privacy concern, please reach out through our contact page. Where a record is maintained by a regulator, we may refer your request to the responsible body.